Terms & Conditions

Effective: 10 October 2026

Who we are

Flexables is a sole proprietorship operated by Kim Tromp. Our trading address and address for legal notices is 32 Dolweni Avenue, Randburg, 2188, South Africa. Contact us at hello@flexables.co.za or 071 679 9285.

Orders and prices

Prices are displayed in South African rand. Delivery charges are shown at checkout before payment. Submitting an order is an offer to buy; we accept it when we confirm the order and payment has been authorised. If an item is unavailable, payment cannot be authorised, or a clear listing error occurs, we may cancel the order, notify you and refund amounts paid.

Payment and order records

Available payment methods are shown securely at checkout. We do not receive or store your full card details. Your order confirmation records the products, prices, delivery charge and payment status; please retain it for your records.

Products

Flexables products are 3D-printed items. Colours, finish and small design details may vary slightly from product photographs, and dimensions are approximate. This does not limit your rights if an item is defective, unsafe, materially not as described or incorrect.

Delivery, cancellations and returns

Read our Delivery Policy and Returns & Exchanges Policy for delivery fees, cancellations, returns, exchanges and refunds.

Consumer rights and complaints

Nothing in these terms removes or limits rights you have under South African law, including the Consumer Protection Act and the Electronic Communications and Transactions Act. If we cannot resolve a complaint, you may seek assistance from the Consumer Goods and Services Ombud or another appropriate consumer-protection body.

Governing law

These terms are governed by the laws of South Africa.