Shipping policy

Shipping and Delivery Policy

We deliver to South African addresses. Delivery fees are calculated on the value of the products in one order and shown at checkout before payment.

Dispatch and delivery

We pack and dispatch orders on business days. Delivery timing depends on the delivery address and courier service. Unless we agree another period with you, we will fulfil an accepted order within 2-4 days of receiving it. We will contact you if an unexpected delay arises.

Delivery details

Please provide an accurate delivery address and a contact number at checkout. A courier may contact you to arrange delivery. If delivery cannot be completed because the address or contact details are incorrect, or nobody is available after reasonable attempts, we will contact you to arrange redelivery or collection. Additional courier charges may apply only where disclosed to you first.

Availability

If an ordered item is unavailable, we will notify you promptly and offer a replacement, store credit or refund. If we cannot supply the item, we will refund amounts paid within 7 days of notifying you.

For delivery help, email hello@flexables.co.za or call 071 679 9285.